Privacy Policy
Rendesco Ltd is a company registered in England and Wales, company registration number 08191027, registered office: 14 Rodney Road, Cheltenham, Gloucestershire, GL50 1JJ, UK.
Personal Information
In order to receive or use our service, you may be asked to submit personal information about yourself (e.g. name and email address etc.). Rendesco Ltd will only ever use the information provided for the purpose it was originally provided for. This means when you entrusted us with your Personal Data you can be confident that it won’t be sold or passed onto third parties without your prior consent, unless legally obligated to do so.
All personal information collected by Rendesco Ltd is kept secure and confidential in our Customer Relationship Management system. We may also keep information in our email system which is also located on a secure server.
We will hold a record of your personal contact information and may use it for marketing our services unless you exercise your right to opt out or have your data deleted (see unsubscribing from communications below). If you ask us to provide you with a quotation for our services, our lawful basis for holding your data is covered under the Contract basis. In either case, you have the rights to access, correct and delete your data unless we are holding your data for the purposes of fulfilling our legal obligations.
Your rights
You have the right to access and correct any data we hold on you. You can access and update your information or request to have all your data deleted from our systems by emailing enquiries@rendesco.com If you are a client of ours, we will need to keep your information for the period of any warranties or other legal obligations we may have.
Unsubscribing from communications
If you have received an e-mail or other contact from us and you would like to ensure that you do not receive any further communications, please contact us at enquiries@rendesco.com with your name and the email address we have on file for you and we will remove you from our mailing lists.
Staff
When Rendesco Ltd processes Personal Data for its Staff, it is a Data Controller. The Lawful Basis for processing our Staff’s data falls in to the category of Legal Obligation. An employer needs to process Personal Data to comply with its Legal Obligation to disclose employee salary details to HM Revenues and Customs (HMRC). Further details can be found on the government website.
In the UK all employers are required to ensure all prospective and current staff are legally working in the UK. Legislation, such as the Immigration, Asylum and Nationality Act 2006, outlines such requirements. Employers also have a legal requirement to hold employees next of kin records. Consent is not required from the next of kin to store their details.
Rendesco Ltd provides it staff with compensation and benefits when in employment. For Rendesco Ltd to offer its staff these services Personal Data will be shared with an agreed supplier who will become a Data Processor.
What are cookies?
Cookies are small files of letters and numbers that a website puts on your phone, tablet or computer when you visit. We also use similar technologies that work in much the same way, such as tracking pixels and scripts. For simplicity we call all of these "cookies".
Why do we use them?
Cookies help us do a few things:
- keep our website working properly and securely
- remember the choices you make, such as your cookie settings
- understand how people use the site, so we can fix problems and make it easier to use
- measure whether our advertising is working, and follow up when you get in touch
We only set cookies beyond the essential ones if you say yes.
The types of cookies we use
Essential cookies: always on These keep the site running and protect it and our forms from spam and abuse. They also remember your cookie choice. Without them, parts of the site, such as our enquiry forms, may not work. We use them because we have a legitimate interest in running a secure website.
Analytics cookies: only if you agree These help us understand how visitors find and use our site, which pages are popular, and where people get stuck. We use Google Analytics and Contentsquare. Contentsquare creates heatmaps and recordings of how visitors move around a page. We [mask the text you type into forms so it is not recorded] and keep recordings for 30 days.
Marketing cookies: only if you agree These help us measure our advertising and show you adverts that are more relevant. We use LinkedIn, Google Ads and Microsoft Advertising (Bing) for this. Our marketing system, Pardot (part of Salesforce), also uses them to link the pages you view with your details once you fill in one of our forms, so the right person at Rendesco can get back to you.
Cookies we use, and who sets them
The cookie names below can change from time to time, and some of our providers may set additional cookies of their own. Where they do, they are responsible for those cookies and you can find out more in their privacy notices.
| Provider | What it does | Cookie names | Type |
|---|---|---|---|
| Rendesco (Finsweet) | Remembers your cookie choice | fs-cc | Essential |
| Google reCAPTCHA | Protects our forms from spam | _GRECAPTCHA | Essential |
| Google Analytics | Counts visits and shows how people use the site | _ga, _ga_[ID] | Analytics |
| Contentsquare | Heatmaps and session recordings | _cs_id, _cs_s, _cs_c | Analytics |
| Measures LinkedIn adverts and shows relevant ones | bcookie, lidc, UserMatchHistory, li_sugr | Marketing | |
| Google Ads | Measures Google adverts and shows relevant ones | _gcl_au, _gcl_aw, IDE | Marketing |
| Microsoft Advertising | Measures Bing adverts and shows relevant ones | _uetsid, _uetvid, MUID | Marketing |
| Pardot (Salesforce) | Links website visits to your enquiry details | visitor_id[account], lpv[account] | Marketing |
How to change your mind
You are in control. The first time you visit, our cookie banner asks what you are happy with. To change or withdraw your choice at any time, click the "Cookie preferences" button at the bottom of any page. Withdrawing consent does not affect anything we did before you withdrew it.
You can also block or delete cookies in your browser settings. How you do this depends on your browser, so check its help pages. Bear in mind that if you block essential cookies, parts of our site may stop working.
Where your information goes
Some of the companies above, including Google, Microsoft, LinkedIn, Salesforce and Contentsquare, may handle your information outside the UK. When they do, we make sure it is protected, using the UK International Data Transfer Addendum.
Your rights
You have rights over your personal information. You can contact us at enquiries@rendesco.com to use any of them.
Withdraw your consent. You can do this at any time, as explained in section 5.
Ask to see what we hold. You can ask for a copy of the personal information we have about you.
Ask us to correct it. If something is wrong or out of date, tell us and we will fix it.
Ask us to delete it. In many cases you can ask us to erase your information.
Object or ask us to limit it. You can object to us using your information for marketing, or ask us to restrict how we use it.
If you are not happy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.
Policy Updates
This Policy was updated on 30th September 2026. Rendesco Ltd may wish to update its policy at any time. A new Privacy Policy will be published and made available if there are any changes to your rights or how your Personal data is processed.
Complaints
Rendesco Ltd takes the handling of your data seriously and will always comply with the General Data Protection Regulations. However, if you have a complaint about the way Rendesco Ltd treats your personal data, you can complain directly to the Information Commissioners Office via their website